Privacy Policy

Our privacy policy considers the following legal instruments:  the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. Directive 2009/136/EC of 25 November 2009 (“The European Union Cookie Directive”).

We may collect information about you whenever you interact with CCYP. For example, when you register for our services or donate to CCYP, enquiring about CCYP activities, apply for a job or volunteering opportunity, or otherwise give us any other personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.

We may collect the following information When you interact with us, names, addresses, email addresses, telephone numbers, bank account details for setting up a regular payment such as to suppliers or volunteers and, where appropriate, dates of birth and relevant medical information. We do not use cookies to collect this type of information.

We may collect some, or all, of this information when you visit our website, depending on how you use it. We monitor how people use our website so we can improve it. However, you can use our website anonymously without giving us any information and we won’t know who you are.

If you visit our site anonymously, we may still record information about; the areas of the website you visit, the amount of time you spend on the site, whether you are new to the site, or have visited it before, how you came to our website – for example, through an email link or a search engine, the type of computer, browser, network location and internet connection you use. We do this by using cookies, which you can learn more about in this document.

How we use your information

We will use your information to; give you the information or services you have requested, to keep you in touch with our work by sending you updates, fundraising and marketing communications, to send you administration information about our charitable aims, to comply with financial regulations and the law.

We may need to share your information with other companies such as our trading subsidiaries, service providers, associated organisations and agents. But we will not swap or sell your data to any third parties for marketing purposes.

You can opt out of receiving donation appeal letters, emails or telephone calls at any time. Just contact us at CCYP.INFO@GMAIL.COM, call us on 01633 875851 or manage your preferences online.

By providing your personal information to us, you consent to us collecting and using that information in the ways that we describe in this privacy policy. We take appropriate physical, electronic and managerial measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as long as is reasonable and necessary.

Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website, so any transmission is at the user’s own risk. However, any credit card details we receive on our website are passed securely to WorldPay, our payment processing partner provider, according to the Payment Card Industry Security Standards.

When you use your credit card to donate to us, buy our service online, we pass your credit card details securely to our payment processing partner, WorldPay, as part of the payment process. We do this in accordance with the Payment Card Industry Security Standard, and don’t store the details on our website.

When you apply for a job or volunteering opportunity, we will also collect information so we can assess your suitability for the role. We will only use the information you give us to process your application and to monitor recruitment statistics. If we want to disclose information to someone outside Cwmbran Centre for Young people – for example, if we need a reference, or need to get a ‘disclosure’ from the Criminal Records Bureau – we will make sure we tell you beforehand, unless we are required to disclose this information by law.

If you are unsuccessful in your job application, we will hold your personal information for 12 months following the end of recruitment of the post you applied for. Your information will be destroyed after this period of 12 months. However, depersonalised statistical information about applicants are kept longer than 12 months to help CCYP improve its recruitment processes, as the depersonalised information are not used to identify individual job applicants.

If you become an CCYP employee, a file will be created for your employment in which all your information will be securely kept and will only be used for matters which directly apply to your employment with CCYP.

When the employment ends with CCYP. CCYP will keep this file according to its record filling guidelines. You can request details of the personal information we hold about you under the Data Protection Act 1998. We may ask you for an administrative fee of £10.00.

If you would like a copy of the information we hold about, please write to: Cwmbran Centre for Young people, Glyndwr Road, Cwmbran, NP44 1QS